What We Collect and Why We Collect It
When you open an account, we collect the information needed to verify your identity and process payments — your name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket transactions. Device data such as your browser type, IP address, and session timestamps
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are logged automatically to keep your account secure and detect unusual activity. Payment records are retained to resolve disputes and meet financial record-keeping obligations; we do not store your full mobile wallet PIN or password at any point. We use your data to run your account,
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process deposits and withdrawals, respond to support requests, and send account-related messages. We do not sell your personal information to third parties. Sharing happens only where required by law, to process your payments through the relevant wallet rails, or to operate the platform services you use.
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Your data is held only as long as your account is active or as required by applicable law. Availability of these services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.